We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@levaitstore.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@levaitstore.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is
defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns on clearance items, final sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Price Adjustment
We provide a price adjustment that covers purchases made within the last 14 days. If an item you purchased goes on sale within this timeframe, we will gladly adjust the price for you. The request for a price adjustment must be made within 14 days from the original purchase date. Price adjustments are not applicable to clearance items, final sale items, or limited-time
promotions where the terms explicitly state "no price adjustments."